Payment & Security

How are orders processed?
All transactions are processed by Paypal, an eBay company. Paypal is a global leader in online payment solutions with 100 million account members in 55 countries and regions around the world. Buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal.

Through Paypal, we accept credit and debit cards (Visa, MasterCard, American Express, Discover), as well as e-checks (bank transfers). You can also pay directly through your Paypal account. We recommend you open a Paypal account but it is not mandatory to have one to purchase from our store.

   

Is my personal information safe with you?
Our shopping cart is provisioned by AuctionInc., a leading online processing company. At checkout, your order is forwarded to Paypal, where you enter your payment information and address. Neither ExceedFoods.com nor AuctionInc. handles any of this information. When you use PayPal, your financial information is never shared with us.

At Paypal, the shopping cart and payment processing are hosted on secure servers, which encrypt all submitted information using secure server software (SSL), the industry standard and among the best software available for secure transactions. Paypal is certified by Verisign and Better Business Bureau's BBBOnline Privacy Program. In addition, Paypal utilizes advanced proprietary fraud prevention systems to create a safe shopping experience.

See our detailed privacy policy.

There's a charge on my card I don't recognize. First, verify that it's an ExceedFoods.com transaction by looking at the description section on your statement. An ExceedFoods.com transaction should read "PAYPAL *EXCEEDTRADI" or "PAYPAL *EXCEEDTRADING".

Second, compare this with the e-mail notification you received from your last order. Remember that while credit transactions are authorized immediately, the date the payment is settled could differ from the date you placed the order.

If you've determined that something is wrong, please contact us immediately by e-mail. Be assured that we take your online safety seriously, and we will respond to every query within 24 hours.